Terms of trade

Shipping and Returns

Shipping within Denmark

Shipping Costs

  • Standard shipping: 49 DKK. Free shipping on orders over 500 DKK.

Delivery Time

  • Delivery typically takes 3-5 business days.

Order Tracking
All orders are shipped with a tracking number, which you will receive via email as soon as your order has been dispatched.

Returns and Exchanges

  • You can return or exchange your order within 14 days of receipt.
  • Return shipping costs are covered by the customer unless the item is defective or incorrectly delivered.

Shipping within the EU

Shipping Costs

  • Standard shipping: 89 DKK / €12. Free shipping on orders over €100.

Delivery Time

  • Delivery typically takes 5-10 business days.

Customs and Import Fees

  • No customs or import fees apply to deliveries within the EU.

Order Tracking
All orders are shipped with a tracking number, which you will receive via email as soon as your order has been dispatched.

Returns and Exchanges

  • Returns and exchanges can be made within 14 days of receipt.
  • The customer is responsible for return shipping costs unless the item is defective or incorrectly delivered.

Damaged or Missing Deliveries

If your order arrives damaged or incomplete, please contact us as soon as possible at team@glasstyk.com with relevant photos and details. We will ensure the issue is resolved promptly.

Contact Us

If you have any questions about your order or delivery, you can contact us at:

Thank you for shopping with Glasstyk – we look forward to sending a piece of our passion to you!